Confidant

The Confidant electronic hotel door lock combines timeless, sleek design and advanced technology to enhance guest experience and streamline hotel operations. It supports mobile access via Digital Wallets (NFC) and Bluetooth®  Low Energy, as well as RFID technologies, offering secure, contactless and convenient access across all hotel sizes and building types. Confidant is suitable for both new builds and retrofit projects. Integrated with dormakaba’s Ambiance software, it provides a seamless experience for both guests and staff.
 
Options (For Europe only) 
In Europe, the Confidant lock is available in a variety of kit options, making it a flexible solution to meet any property access needs:

  • Kit 1: outside lock housing only 
  • Kit 2: outside / inside housings 
  • Kit 3: outside / inside housings and mortise lock case 

Mobile Access Solutions 
This Bluetooth® Low Energy (BLE) capable lock can operate using the dormakaba Mobile Access Solutions, allowing guests to use their mobile devices as their room key. 

  • Mobile Access – supports Wallet, Bluetooth®, and NFC for room access with mobile devices
  • Universally applicable – for new hotels of any size, as well as for renovations or retrofits
  • Enables a cost-efficient upgrade to electronic access control
  • Available with or without a mortise lock
  • Operates with Ambiance – the software solution for modern access control in hotels
  • Ambiance RX online solution is optionally available – for enhanced functionality

Product Details

Combining elegant design with smart technology, the Confidant hotel lock works standalone or as part of an online access control system with dormakaba’s Ambiance management software. 

Key Features:  

  • Supports mobile access via Digital Wallet (NFC) or Bluetooth®  Low Energy 
  • Supports RFID credentials such as cards, fobs, and wristbands (see factsheet for details) 
  • High security, wear-resistant and tamperproof design for long-lasting durability 
  • Operates with a completely sealed contactless RFID reader and LED signals for visual feedback 
  • 3 AA batteries provide up to 50,000 openings or 2 years of use.  
  • Low battery indicator 
  • Compatible with dormakaba and third-party mortise locks
  • Levers in various designs and finishes . Lever hand field reversible. 
  • Meets important certifications, including UL 10C, ULC S-104 (fire resistance), EN 179 (emergency exit door), and its electronics are compliant with IEC 61000-4 and CE R&TTE and more – see the fact sheet for details.

Technical Details

The Confidant door lock features a robust design enabling low maintenance, high reliability and precision technology. 

  • Polycarbonate cover, glossy black
  • Concealed battery panel (3 alkaline AA) and programming interface
  • Levers available in various designs; outside lever free rotating in locked mode
  • Privacy options, depending on model
  • Standard backset: 2 ¾” (70 mm) mortise and tubular latch; 2 ⅜” (80 mm) tubular latch only (ANSI mortise locking devices)
  • EURO locking devices also include:  55, 60, 65, 70 and 80 mm backsets; optional 20 or 24 mm rounded forend plates, optional 8 or 9 mm spindle
  • Door thickness: 1 ¼” to 2 ½” (35 mm to 66 mm)
  • Emergency opening with emergency cards or mechanical key override (MKO)
  • ANSI - locking devices: High-security 1” (25 mm) deadbolt projected by inside thumbturn, retractable by interior handle or keycard; optional auto deadbolt 

 

Functionalities

Low Maintenance 

  • Operates with a completely sealed contactless reader 
  • Batteries last up to 50,000 openings or up to 2 years 
  • Low battery indicator alerts staff 
  • Audit trail is retained during battery replacement and lock programming 
  • Wear-resistant construction and finish
  • NFC programming
  • Supports Bluetooth® Low Energy enabling mobile access
  • Supports RFID credentials   

Components

The following dormakaba components are needed for a full functionality of the Confidant NFC lock: 
Core Package: 

  • Ambiance Access Management Software 
  • dormakaba RFID Encoder GEN II
  • dormakaba Maintenance Unit 
  • Keycards and/or credentials 

 Optional: 

  • Ambiance RX and RX Link for online wireless integration 
  • A dormakaba Mobile Access Solution Program  
  • Keys and Cores for Mechanical Key Override functionality 

Applications

  • Suitable for small to very large-scale hotels 
  • Easily replaces existing mechanical or electronic door locks 
  • Access control for guest rooms, common areas, and back-of-house 
  • Available with mortise or tubular latch applications (ANSI Lock case) 
Confidant NFC
Confidant NFC
Confidant NFC

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